You might have heard or watched endless horror stories about homeowners being scammed by contractors. Sadly, that happens more frequently than you think but you should also know that doing research and picking a trusted general contractor is your responsibility. That includes doing your homework, managing your expectations according to your home renovation budget, and asking the right questions.
Here are 10 questions to ask before hiring a general contractor for major home renovation:
1. Can You Provide a Detailed Written Estimate?
A detailed written estimate document should break down all costs, including materials, labor, and any subcontractor fees. A transparent and itemized estimate helps you understand where your money is going and avoid any surprises down the line. A contractor who’s offering too many deliverables within your budget is also a huge red flag, so don’t always go with the cheapest estimate.
2. What Is Your Experience with Projects Similar to Mine?
Inquire about the contractor’s previous projects, especially those similar to yours. Ask for a portfolio or examples of recent work and see if they have the capability and expertise in handling projects like yours. At Your Kingston Contractor we specialize in modern, luxurious renovations and that’s highlighted through our projects.
3. Can You Provide References?
Don’t just take their word for it. Ask for references from past clients. Speaking to these clients can give you insights into the contractor’s work ethic, reliability, and quality of work.
Also consider the age of the references. A contractor who was great five years ago might have changed. Recent references are more reliable indicators of current work quality and business practices.
4. What Is the Expected Timeline for the Project?
Projects get delayed all the time, which could be due to labour or material shortage. Discuss the project’s start and end dates, and understand how the contractor plans to manage the timeline. Delays can be costly and frustrating, especially if the home you’re renovating is your primary residence.
5. How Will Project Changes Be Handled?
Changes are inevitable in renovation projects. Ask how the contractor handles changes or unexpected issues. Get detailed on their process for changing orders (documents for any changes in the project) and how they will keep you informed throughout the process.
This document should require your signature before any work is done or additional money is spent, ensuring that you have control over the scope and budget of your project. As a homeowner, you should understand that changes can have a ripple effect as it directly impacts the project timeline and budget.
6. What Is Your Communication Style and Frequency?
Set expectations when it comes to the general contractor’s communication style. As a client, you can request how often and through what means (email, phone, in-person) you will be updated about the project’s progress.
7. How Do You Ensure Project Safety and Compliance with Local Regulations?
When discussing safety and compliance, ask the contractor about their specific protocols. How do they ensure the safety of their workers and your home during the renovation? Do they conduct regular safety meetings? What measures do they take to prevent accidents? Remember, cutting corners on safety and regulatory compliance can have serious consequences and jeopardize the safety of your home.
8. What Are the Terms of the Payment Schedule?
Typically, payments are made in installments, aligned with project milestones. Never pay the full amount upfront. As a homeowner, ensure you understand and agree with the payment terms before work begins.
9. Who Will Be On-Site Managing the Work Daily?
Ask who will be on-site daily, their experience, and how they will communicate with you. As a homeowner, you should feel comfortable with the person in charge and establish a direct line of communication with them.
You should also avoid home renovation companies that subcontract multiple contractors because there will be a difference in quality and communication.
10. How Do You Handle Cleanup and Disposal?
A well-maintained site reduces the risk of accidents and can make the work process smoother. Also, inquire about their disposal methods for waste materials. Also ask in detail about measures they take to prevent damage to your landscaping, flooring, and furnishings. Some contractors use physical barriers or coverings to shield certain areas from dust and debris.
If you’re in Kingston and thinking about giving your home a fresh new look, we’ve got you covered. Here at Your Kingston Contractor, we’re all about quality craftsmanship and top-grade materials.
We’re excited to hear about your renovation ideas and can’t wait to help bring them to life. Drop us a message for a detailed estimate.
